Our approved summary
The ad said engineers were available 24 hours a day and could be booked for overnight jobs, and the ASA found this was supported and not misleading (CAP 3.1, 3.7, 3.9).
Not upheld by the ASA. Ruling published by the ASA on .
The ad said engineers were available 24 hours a day and could be booked for overnight jobs, and the ASA found this was supported and not misleading (CAP 3.1, 3.7, 3.9).
What to do next
More ASA rulings explained
- The ads claimed savings based on crossed-out prices that were not the usual selling prices, so the discounts were not genuine and the savings claims were misleading (CAP 3.1, 3.7, 3.17).
- The price claim did not include that two subscriptions were added and could not be removed, and free trials would renew for a fee, so the price was misleading (CAP 3.1, 3.3, 3.17)
Official ruling
The official ruling is the definitive version. Mystery Slopper is not affiliated with the ASA.