Our approved summary
The ad wrongly implied media companies endorsed it and showed an inaccurate Trustpilot score, misleading viewers about credibility and endorsements (CAP 3.1, 3.7, 3.47).
Upheld by the ASA. Ruling published by the ASA on .
The ad wrongly implied media companies endorsed it and showed an inaccurate Trustpilot score, misleading viewers about credibility and endorsements (CAP 3.1, 3.7, 3.47).
What to do next
More ASA rulings explained
- The ad said customers would face price rises after a takeover but there was no proof this would happen so the claim was misleading (CAP 3.1, 3.7, 3.32).
- The ad overstated how well the product cleaned, and said it was trusted by over 15,000 UK users with a 4.9 star rating without evidence (CAP 3.1, 3.7, 3.11).
Official ruling
The official ruling is the definitive version. Mystery Slopper is not affiliated with the ASA.